John Smith’s Terms of Use and Privacy Policy
Heineken UK Ltd (“Company”) respects your privacy and recognises your desire to safeguard your personal information. The Terms of Use and Privacy Policy set forth herein are designed to inform you about what kind of personal information is collected on this website and how it is used, to inform you of the conditions of use of the site and to maintain the security of this website (“Website”). Please read the terms and conditions set out below carefully before using this website as access to and use of this website is subject to these terms of use. By accessing and using this website, you agree to be bound by the Terms of Use and Privacy Policy. If you do not accept these, do not use this website.
No Entry For Underage Persons
This Website is intended only for persons of legal drinking age. Do not use this Website if you are not of legal drinking age. Date of birth verification is required the first time you load any page of the website, during a new browser session.
Privacy Policy
At Heineken, we are committed to protecting your personal information that you share with us through the Internet. This statement sets forth our privacy policy regarding information you provide to us through the use of our Website. This statement also provides you with information on how to prevent your personal information from being collected or shared when you visit our website, respond to our web-based promotions or send us an email.
Information We Gather
We collect information about you through two principal means: through technology (for example IP addresses and cookies) and through your voluntary submission of information.
You may delete and block all cookies from this site. Most industry-standard web browsers have an option that allows you to turn off all cookies or have your computer inform you each time that a request to place a cookie is being made. If you turn cookies off (or refuse to accept a request to place a cookie), you may not have access to some features on our web site and some of our services may not function properly.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org
Strictly Necessary Cookies
These cookies are required to comply with responsible drinking laws and to store when a visitor accepts cookies. The cookies set for the shop by Shopify are also strictly necessary for that part of the site to function. Other cookies will only be set if a visitor has either accepted cookies (e.g. Google Analytics and Polldaddy), or by implied consent (e.g. by playing a Youtube video).
| Cookie set | Typical content | What it is used for |
|---|---|---|
| agecheck_passed | “true” | Records age check completed |
| cookies_accepted | “true” | Records that user accepted cookies |
Google Analytics
The Website also sets first party cookies through its use of Google Analytics. We use Google Analytics to provide us with aggregated (non-personal) site analytics, which help us improve the website. Google Analytics tracking uses cookies in order to provide meaningful reports about the web site visitors. Google Analytics cookies do not collect personal data about you.
Google Analytics uses cookies to define user sessions, as well as to provide a number of key features in the Google Analytics reports. Google Analytics sets or updates cookies only to collect data required for the reports. Additionally, Google Analytics uses only first-party cookies. This means that all cookies set by Google Analytics cannot be altered or retrieved by any service on any domain other than this Website.
| Cookie set | Typical content | What it is used for |
|---|---|---|
| _utma | Randomly generated number | Google Analytics |
| _utmb | Randomly generated number | Google Analytics |
| _utmc | Randomly generated number | Google Analytics |
| _utmz | Randomly generated number | Google Analytics |
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout
Polldaddy
We use the Polldaddy web service to enable polls and surveys on this website. We conduct two types of polls – anonymous polls (all polls are anonymous unless otherwise stated) and polls where we submit the email address of a logged-in user (for the purpose of competition entry). The service sets a cookie in your browser to help prevent repeated voting by the same individual. The cookie does not personally identify you.
| Cookie set | Typical content | What it is used for |
|---|---|---|
| PD_poll_XXXXXXX Where XXXXXXX is the poll’s unique id |
A timestamp when a vote was made The option chosen is not stored |
Prevents repeated voting |
Shopify
The John Smith’s shop is powered by the hosted ecommerce platform Shopify. In order for the shop to operate, it sets certain cookies when you browse and make purchases. To find out more please visit Shopify’s cookie information page.
| Cookie set | Typical content | What it is used for |
|---|---|---|
| _session_id Set by storefront |
Unique token | Allows Shopify to store information about your session (referrer, landing page, etc..) |
| _shopify_visit Set by storefront and checkout.shopify.com |
Used by Shopify internal stats tracker to record the number of visits to the shop | |
| _shopify_uniq Set by storefront and checkout.shopify.com |
Counts the number of visits to a store by a single customer | |
| cart Set by storefront |
Unique token | Stores information about the contents of your cart |
| _secure_session_id Set by storefront |
Unique token | Stores session information for the checkout process |
| Unique to each user Set by PayPal |
Payment transactions |
YouTube
We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode.
To find out more please visit YouTube’s embedding videos information page.
Personally Identifiable Information
You can use the majority of our website without being required to divulge any personally identifiable information to us. To participate in or use some of the activities available on our website (such as purchasing John Smith’s merchandise or entering a contest or contacting us) you may be required to provide certain personally identifiable information (such as your name and email address). In addition in connection with some activities, such as making purchases, we collect additional personally identifiable information such as your date of birth, street and billing address. Your credit card number is used to process your request for products or services, but is not stored after the transaction is complete.
When corresponding with you via email, we may use a variety of technologies to let us know, among other things, whether you received and opened our email.
Heineken will not trade, sell or share such personally identifiable information for use by any third parties unless we have informed you, been authorised by you or are required by law to do so. In addition, such personally identifiable information shall not be disclosed to third parties unless we have informed you, been authorised by you or are required by law to do so.
The term “third parties” does not include any subsidiaries or affiliates of Heineken, service providers or vendors acting on Heineken’s behalf or travel agents or the purchaser of substantially all of the assets of Heineken or a subsidiary or affiliate of Heineken. Our policy is to require that third parties keep that information confidential.
How We Use The Information Gathered
We use the information that you share with us for these purposes:
- To provide the products, services or membership benefits you request
- To improve the content of our site and enhance your experience
- To ensure proper billing
- To measure consumer demand or interest in various offerings
- For marketing and promotional purposes, including to provide you with information about products and services offered by Heineken and its subsidiaries and affiliates
How Do I Tell Heineken That I Don’t Want to Be Contacted
or Change My Personally Identifiable Information?
Our Website sometimes provides you the opportunity to opt-in to receive communications from us at the point where we request information from you. You always have the option of removing your name from our email mailing list(s) so that you will not receive further email promotional communications from us. In order to ensure immediate removal from any list, it is best to follow the specific instructions outlined within the communications you receive from us since we operated numerous sites and email lists. If you are unable to complete the process indicated in such communications, please contact us.
Links and Third Parties
Our website often provides links to resources that we believe may be useful. These links will lead you to websites operated by third parties that operate under different privacy policies. We encourage you to review those privacy policies, as we have no control over information you may submit to those third parties.
How Do We Protect Your Information?
Security for all personally identifiable information is extremely important to us. To prevent unauthorised access, maintain data accuracy and ensure the correct usage of information, we monitor and adjust our physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Unfortunately, we cannot guarantee that data transmitted over the Internet will always be secure. As a result, while we strive to protect your personally identifiable information, we cannot ensure or warrant the security of any information you transmit to us or from our online products and services and you do so at your own risk. Upon receipt of your transmission, we strive to ensure the security of that information in our systems.
Privacy Policy Updates
By using our website, you signify your acceptance of this Privacy Policy. Heineken reserves the right to modify, alter or otherwise update this policy at any time. Visitors are encouraged to review this policy from time to time to stay abreast of any changes. Your continued use of our website following the posting of any changes to this policy means you accept those changes.
Legal Purchase Age
You must not provide us with your personal information if you are not of legal age to purchase alcohol in the jurisdiction in which you reside and (if different) in the jurisdiction in which you are accessing the site. We do not intend to collect personal information from any individuals under the legal purchase age or market alcohol beverages to anyone under the legal purchase age. If we receive notice or believe that someone under the legal purchase age has provided us with personal information we will make every reasonable effort to remove such personal information from our files.
Viruses and other malware
Our website is not guaranteed to be free from any so-called computer viruses and other malware. It is recommended that you maintain up-to-date security software on your computer and make regular backups of your important data.
Copyright and Trade Marks
This site contains material which is owned by Heineken and is protected by international copyright, trade mark and other intellectual property laws. No permission is given by Heineken in respect of the reproduction or use for commercial purposes of any brand names, product names, designs and other materials shown in which intellectual property rights subsist. You are only entitled to copy electronically and print hard copy portions of the website for the sole purpose of viewing and purchasing products of Heineken.
Heineken is licensed to reproduce and distribute the sound and video recordings contained on this website. You are only permitted to download such sound and video recordings for person viewing in the UK. You are expressly prohibited from sharing such sound and video recordings.
Location and Jurisdiction
This site is controlled and operated by Heineken UK Ltd from its offices in the UK. Heineken UK Ltd makes no representation that material in the site is appropriate or available for use in other locations. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws if, and to the extent that local laws are applicable. These terms and conditions and anything in this site shall be governed by the laws of England and Wales.
Questions or Comments?
If you have any further questions or comments regarding our Privacy Policy, please contact us.
This information was last modified on 7th June 2012.